This policy explains how Kiwa Marketing Consulting Co., Ltd. (hereinafter referred to as "Kiwa," "we," or "us") collects, uses, stores, and protects your personal data when you use the kiwa-tw.co website. This policy is established in accordance with Taiwan's Personal Data Protection Act (PDPA).
1. Types of Data Collected
We collect the following types of personal data:
- Contact information: Name, email address, and message content that you voluntarily submit through our contact form.
- Browsing behavior data: Anonymous statistical data collected through Google Analytics 4 (GA4), including page views, time on page, and traffic sources.
- Advertising interaction data: Ad click and conversion event data collected through Meta Pixel, used to measure advertising effectiveness.
All tracking tools listed above are executed through Cloudflare Zaraz. Scripts are processed server-side, and no third-party code is loaded directly into your browser.
2. Purpose of Data Collection
- To process your inquiries and communicate with you (legal basis: pre-contractual measures)
- To analyze website traffic and usage behavior for service improvement (legal basis: legitimate interest)
- To evaluate marketing campaign effectiveness (legal basis: legitimate interest)
3. Data Retention Period
- Contact form data: Retained for 2 years from the date of collection, or 6 months after the end of the business relationship, whichever is later.
- Analytics data: Retained for 14 months per Google Analytics default settings.
- Advertising data: Retained in accordance with Meta platform policies, typically 180 days.
4. Third-Party Sharing
We do not sell your personal data. We may share data under the following circumstances:
- Service providers: Cloudflare (hosting and security), Google Analytics (traffic analysis), Meta (advertising performance tracking).
- Legal requirements: Disclosure pursuant to court orders or requests from competent authorities.
5. Cookies and Tracking Technologies
This website uses the following cookies and tracking technologies:
- Essential cookies: Required for the proper functioning of the website and cannot be disabled.
- Analytics cookies (GA4): Collect anonymous usage statistics to help us improve content and user experience.
- Advertising cookies (Meta Pixel): Track advertising conversion events.
6. Your Rights
Under Article 3 of the Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:
- Right to inquire and review
- Right to request copies
- Right to supplement or correct
- Right to request cessation of collection, processing, or use
- Right to request deletion
To exercise any of the above rights, please contact us by email. We will respond within 15 business days.
7. Data Security
This website is deployed via Cloudflare Pages. All connections are secured with mandatory TLS encryption (HTTPS). Contact form data is accessible only to authorized personnel.
8. Minors
This website is intended for adults. We do not knowingly collect personal data from individuals under the age of 18.
9. Policy Updates
If this policy undergoes material changes, we will update the "Last Updated" date at the top of this page. We recommend reviewing this policy periodically.